1. Data Controller

The controller of your personal data is:

AC GROUP Sp. z o.o.
ul. Jodłowa 6
05-077 Warsaw, Poland
NIP: 9522241836
REGON: 525396885
KRS: 0001038178

For matters concerning personal data, you can contact us:

• by email at: office@acgroup.com.pl,
• by post at the Company’s registered office address.

2. What Data We Process

When you use our website, we may process:

• your first and last name,
• your company name,
• your email address,
• the content of messages submitted through the contact form,
• other information voluntarily provided in your message,
• your IP address and basic technical information concerning your device and browser,
• information about your cookie preferences.

We receive the information submitted through the contact form directly from you. Technical data may be recorded automatically when you use the website.

3. Why We Use Your Data

Contact and Offer Preparation

We use the information submitted through the contact form to:

• respond to your message,
• continue correspondence,
• prepare and present an offer,
• take steps aimed at establishing cooperation,
• enter into or perform a contract.

In this case, the processing of personal data is necessary to handle your enquiry or is based on the Company’s legitimate interest in conducting correspondence and maintaining business relationships.

Website Security

Technical data and server logs may be used to:

• ensure the proper operation of the website,
• detect errors and misuse,
• protect the website against attacks,
• resolve technical issues.

These activities are based on the Company’s legitimate interest in protecting the website and its users.

Claims

Personal data may also be retained where necessary to establish, pursue or defend against legal claims.

Cookies

Optional cookies are used on the basis of the user’s consent. Consent may be changed or withdrawn at any time.

4. Cookies

The website uses cookies and similar technologies. Cookies are small pieces of information stored on the user’s device.

Cookies may be used to:

• ensure the proper and secure operation of the website,
• remember the user’s consent preferences,
• remember user preferences,
• analyse how the website is used,
• measure website performance,
• carry out advertising activities, where such tools are used and the user has consented to them.

Necessary cookies are used only to the extent required for the website to function. Other categories of cookies are activated only after the user has given consent.

To manage cookie consent we use CookieYes.

Using the cookie settings panel, users can:

• accept all optional cookies,
• reject optional cookies,
• select individual cookie categories,
• change or withdraw a previous decision.

Current information about the cookies used, their purposes, providers and storage periods is available in the panel displayed when the user first visits the website or after clicking the icon located in the bottom-left corner of the screen.

5. Who We May Share Your Data With

Personal data may be shared with entities that help us operate the website and manage correspondence, in particular:

• hosting service providers from the Hostinger group,
• CookieYes, the provider of the consent management platform,
• entities providing technical and IT support for the website,
• the email service provider,
• legal advisers, accountants or other professional advisers, where necessary,
• public authorities, where disclosure is required by law.

Entities providing services on our behalf may process personal data only to the extent necessary to perform the tasks entrusted to them.

6. Transfers of Data Outside the EEA

Some service providers or their subcontractors may process personal data outside the European Economic Area.

In such cases, personal data is transferred using safeguards required by data protection laws, such as European Commission adequacy decisions or appropriate contractual clauses.

7. How Long We Retain Personal Data

Personal data submitted through the contact form is retained for the time necessary to respond and close the matter.

Where correspondence leads to cooperation or the conclusion of a contract, personal data may be retained for the duration of the cooperation and subsequently for the period required by law or necessary to protect against claims.

Technical data and server logs are retained for the period necessary to ensure the security and proper operation of the website.

Information relating to cookie consent is retained for the period necessary to remember and document the user’s choice.

Personal data processed on the basis of consent is retained until the consent is withdrawn or until the data is no longer required.

8. Your Rights

Depending on the purpose and legal basis of processing, you may have the right to:

• access your personal data,
• receive a copy of your personal data,
• correct inaccurate personal data,
• request the deletion of your personal data,
• request the restriction of processing,
• request the transfer of your personal data,
• object to the processing of your personal data,
• withdraw your consent,
• lodge a complaint with the President of the Personal Data Protection Office in Poland.

The scope of these rights depends on the purpose and legal basis of the processing.

To exercise your rights, contact us at: office@acgroup.com.pl.

We may request additional information necessary to confirm the identity of the person submitting the request.

9. Voluntary Provision of Personal Data

Providing personal data through the contact form is voluntary.

However, providing information marked as required is necessary to send a message and receive a response. Failure to provide the required information may prevent us from handling your enquiry.

10. Automated Decision-Making

We do not make decisions concerning users based solely on automated processing where such decisions would produce legal effects or similarly significantly affect them.

11. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

Access to personal data is limited to persons and entities that require it to perform their duties.

12. Changes to This Privacy Policy

This Privacy Policy may be updated if there are changes to applicable laws, website functionality, tools used or service providers.

The current version of the Privacy Policy is always available on the website.